BIZARRIAS, F.; SANTOS, C. R. dos; FERREIRA, M. C. O. .; CUCATO, J. da S. T.; SILVA, J. G. da . Perception of quality and familiarity in the retail service environment, and its impact on patronage intention. Retail Management Review, São Paulo (SP), v. 4, n. 1, p. e44, 2023. DOI: 10.53946/rmrreview.v4i1.44. Disponível em: https://rmr.emnuvens.com.br/rmr/article/view/44. Acesso em: 13 may. 2024.